Help Center
Find answers to common questions about Manjiro.ai
Frequently Asked Questions
How does Manjiro.ai's Translator AI work?
Manjiro.ai uses revolutionary adaptive AI technology with self-learning capabilities to provide contextually accurate translations between English and Japanese. Our system learns from your preferences and industry terminology, continuously improving translation quality while preserving formatting, images, and layout.
What file formats are supported?
Manjiro.ai supports multiple document formats including .pptx files (PowerPoint 2007 and later), .docx files (Word documents), .xlsx files (Excel workbooks), and text files. Our adaptive AI technology ensures high-quality translations across all supported formats while preserving your document's structure and formatting.
How long does translation take?
Translation time depends on the size and complexity of your presentation. Most presentations are completed within 2-5 minutes. You can track progress in real-time on our status page.
What are the usage limits for each plan?
Our plans offer different monthly character and document limits for translation:
- Ronin (Free): 50,000 characters, 2 documents per month
- Samurai: 5,000,000 characters per month
- Shogun: 100,000,000 characters per month
Is my data secure?
Yes, we take data security seriously. All files are processed securely and automatically deleted from our servers after translation. We use industry-standard encryption and do not store your presentations permanently.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your account page. Your access will continue until the end of your current billing period, and you can downgrade to the free Ronin plan.
What if I need help with something not covered here?
If you can't find the answer you're looking for, please don't hesitate to contact us. We're here to help and will respond as soon as possible during business hours.
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