Privacy Policy

1. Introduction

Manjiro.ai ("we," "our," or "us") is an enterprise-grade AI-powered Translator AI. We are committed to protecting your privacy and ensuring the security of your confidential business documents.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, particularly our specialized Japanese-English translation capabilities.

2. Information We Collect

Account Information

• Google account information (name, email, profile picture)
• Subscription and billing information
• Usage statistics and translation history

Document Content

• PowerPoint files uploaded for translation
• Text content extracted for translation processing
• Formatting and layout information
• Language detection and translation preferences

Technical Information

• IP address and browser information
• Service usage patterns and performance metrics
• Error logs and debugging information

3. How We Use Your Information

Service Delivery

• Process and translate your PowerPoint documents
• Maintain document formatting and layout integrity
• Provide context-aware Japanese-English translation
• Generate usage reports and analytics

Service Improvement

• Enhance translation accuracy and cultural context understanding
• Improve AI models for Japanese business communication
• Optimize service performance and reliability
• Develop new features and capabilities

Business Operations

• Process payments and manage subscriptions
• Provide customer support and technical assistance
• Comply with legal and regulatory requirements
• Prevent fraud and ensure service security

4. Document Security and Confidentiality

Enterprise-Grade Security

• End-to-end encryption for all document transfers
• Secure processing environments with access controls
• Regular security audits and compliance monitoring
• SOC 2 Type II compliant infrastructure

Data Processing Location

Translation processing occurs in secure data centers located in Japan and the United States, ensuring compliance with both Japanese and international data protection standards.

5. Information Sharing and Disclosure

Limited Disclosure Scenarios

• Service Providers: Trusted cloud infrastructure providers (AWS, Google Cloud) under strict data processing agreements
• Legal Requirements: When required by law, court order, or regulatory authority
• Business Protection: To protect our rights, property, or safety, or that of our users
• Consent: When you explicitly authorize disclosure

6. International Data Transfers

As a Tokyo-based company serving global enterprises, we may transfer your information between Japan, the United States, and other countries where our service providers operate. All transfers are protected by appropriate safeguards including:

• Standard Contractual Clauses (SCCs) for EU data transfers
• Adequacy decisions where applicable
• Data processing agreements with strong security requirements
• Encryption and security measures during transit and storage

7. Your Rights and Choices

Account Control

• Access and update your account information
• Download your usage data and translation history
• Delete your account and associated data
• Control email and notification preferences

Data Protection Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability where technically feasible

8. Cookies and Tracking

We use essential cookies and similar technologies to:

• Maintain your login session and preferences
• Monitor service performance and reliability
• Provide security features and fraud protection
• Analyze usage patterns to improve our service

9. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us:

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through our service. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.